Privacy Policy
Last Updated: 8 December 2025
This Privacy Policy explains how Norvexa Capital, (“Company”, “we”, “us”, or “our”), collects, uses, stores, and protects your personal information when you access https://norvexa.io/ (the “Site”) or participate in our simulated trading evaluation services (the “Services”).
By using our Services, you agree to the practices described in this Privacy Policy.
1. Information We Collect
1.1 Personal Information You Provide
This includes information submitted during registration, identity verification, account setup, or communication with our support team. Examples include:
• Full name
• Email address
• Phone number
• Date of birth
• Identity documents for verification
• Billing information
1.2 Service and Trading Usage Data
We collect data generated through your use of the Services, such as:
• Trading activity and performance metrics
• Account actions and platform usage
• Session logs and login history
All trading occurs on simulated accounts.
1.3 Technical Information
For security and functionality, we may collect:
• IP address
• Device information
• Browser information
• Cookies and similar tracking technologies
Cookies may be used for authentication, fraud prevention, user experience, and analytics.
2. How We Use Your Information
We use personal information to:
• Create and manage your Norvexa Capital account
• Verify your identity and maintain security
• Deliver evaluation and simulated funded services
• Process rewards and payments
• Respond to support inquiries
• Enforce trading rules and detect violations
• Prevent fraud or abuse
• Improve platform performance and develop new features
Aggregated or anonymized data may be used for internal analytics and system optimization.
3. Sharing and Disclosure
Norvexa Capital does not sell personal information.
We may share your information with trusted third-party partners that support our operations, including:
• Payment processors
• KYC and identity verification services
• Hosting and infrastructure providers
• Trading platform vendors
Information may be shared to comply with legal obligations or to protect the rights and security of the Company.
In the event of payment disputes or chargebacks, relevant information may be shared with financial institutions and fraud prevention services.
4. Data Retention
Your information is retained for as long as necessary to:
• Deliver the Services
• Fulfill legal and regulatory requirements
• Resolve disputes
• Prevent fraudulent behavior
The standard retention period is 3 years, depending on compliance obligations in the United Arab Emirates.
5. Data Security
We use reasonable technical and organizational measures to safeguard your information, such as:
• Encrypted storage
• Secure servers
• Access controls
• Continuous monitoring
While we work to protect your data, no system is completely secure.
6. International Transfers
Your information may be processed or stored outside your country of residence.
We ensure such transfers comply with applicable data protection requirements and that your information remains protected.
7. Your Rights
Depending on your jurisdiction, you may have the right to:
• Access your personal information
• Correct inaccurate information
• Request deletion
• Restrict certain processing activities
• Request a copy of your data
To exercise your rights, contact support@norvexa.io.
Verification may be required.
8. Children’s Privacy
Norvexa Capital does not knowingly collect information from individuals under the age of 18.
Our Services are intended for adults only.
9. Third-Party Links
Our Site may include links to external websites.
We are not responsible for the privacy practices or content found on third-party sites.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Updated versions will be posted on the Site, and continued use of our Services indicates acceptance of the revised policy.
11. Contact Us
If you have questions about this Privacy Policy or wish to submit a data request, you may contact:
8th and 9th Floor, The Offices 4, One Central Dubai World Trade Center Dubai, Dubai
Email: support@norvexa.io
Website: norvexa.io